Delivery information

Our Holborn store is open! To plan your visit, please click here for more information.

We are also open for online orders and click and collect services. Please see below for further information.

Shipping times

Our standard shipping time is 3-4 business days. However, due to COVID-19, shipping times may currently be delayed. If you have specific queries around delivery please contact us at notjustashop@arts.ac.uk

International shipping

We currently ship items to UK addresses only.

Click and collect orders

If you place an order using our click and collect services, we will be in touch via email with further information about collecting your order. Please look out for our email from us with this information.

Packaging

To reduce our impact on the environment, not just a shop re-uses cardboard boxes and packaging whenever possible. If this will be an issue for your order, please get in touch and we’ll be happy to work with you individually.

Gift wrap

We are pleased to say that we are now offering a gift wrapping service on your online orders. At £3 an item, we will gift wrap your items using exclusive not just a shop wrapping paper, designed by UAL students. This service can be selected at checkout alongside an optional order notes box for any additional comments and gift messages.

Questions?

Didn’t find the answer you were looking for above? Get in touch with us directly at notjustashop@arts.ac.uk. We aim to respond to all queries within 1-2 business days.