Managed by University of the Arts London’s (UAL) Careers & Employability team, not just a shop is the place to discover unique home, fashion, giftware and artwork by UAL students and alumni. Students and alumni from all six UAL Colleges can submit their work to be considered for sale via our open calls. Outside of retail hours not just a shop is also a learning space; proceeds from sales are reinvested into supporting the next generation of creative students with their businesses through UAL’s enterprise learning programme.
We would love for you to visit us in store. Our address is:
not just a shop
272 High Holborn
London WC1V 7EY
(Closest underground stations: Holborn and Chancery Lane)
We are trying our best to make sure the products available on our online shop mirror the products for sale in our shop. However, due to the handmade, one-off nature of some items, this is not always possible. If you have seen something in our shop that you can’t find online, please email us at email@example.com and we can arrange for this item to be made available for purchase on our website.
Our current opening hours are:
Our opening hours might seem unusual, but our small team also work on enterprise and retail projects within University of the Arts London.
Telephone: 020 7514 2277
Please note that our telephone is located in the shop and therefore staff are not always around to take your call outside of shop hours. We would recommend emailing us, especially if you are unable to contact us via telephone. We aim to respond to all emails within 1-2 business days.
Click and collect
If you can’t make our opening hours, our website is open 24/7! We offer a click and collect service, so you can collect your purchase from UAL reception outside of our shop opening hours. We will email you to let you know when your purchase is ready to be collected.
For more information around delivery, shipping times, and our click and collect service, please click here.
Refunds and returns
You can return products to us in their original condition (including packaging) and with proof of purchase within 28 days of purchase. You can also return products in person at our premises at 272 High Holborn London WC1V 7EY. Please see our refund and returns page for further details.
If you would like to discuss a return, please email the team at firstname.lastname@example.org
Covid-19 Precautions in store
We take safety very seriously and have fully equipped our shop with several precautions in line with government guidance. We have: installed Perspex screens at our till point; increased frequency of cleaning and sanitisation; and ask that masks are worn indoors by all who are able.